From October 19th to 22nd, the 83rd China International Medical Equipment Fair (CMEF) was successfully held at National Exhibition and Convention Center (Shanghai). During the meeting, Mr. Yu Yongwei, Executive Deputy General Manager of David Medical, stated in the live broadcast room of China Economic Net's "Chinese Economics and Medicine Talk" that David Medical attaches great importance to after-sales service. “The use of medical device is very critical, and misuse of products can result in insecurity.” He said.
Mr. Yu Yongwei attended as a guest in the live broadcast room of China Economic Net
"It seems that more and more non-medical industries are entering this industry, including manufacturers that originally engaged in the parts supply chain." Mr. Yu said when talking about the CMEF exhibition. The reason is that COVID-19 epidemic has made everyone realize the importance of medical and health care. For example, the Ningbo Municipal Government has raised the importance of medical equipment to the height of life and health. Mr. Yu believes that supply chain manufacturers and artificial intelligence companies joining the medical device field are a diversified development. Such development has the effect of helping each other in the industry, and can achieve a win-win situation of mutual exchange.
In the live broadcast, Mr. Yu introduced that medical devices are still relatively weak in domestic infant care. David Medical entered this field early, and has been doing it for nearly 30 years. It grows from a small company and now has its own design, R&D, production, and sales departments. Currently, David Medical has agents in all provinces and cities in China. Each city has its urban areas following distributors to ensure a perfect sales network. At the same time, David Medical also attaches great importance to after-sales service, because the use of medical device products is very critical, and the misuse of products can lead to danger. In this case, David Medical has a dedicated after-sales service team to provide free on-site service every year.
Regarding the development trend of baby care products, Mr. Yu introduced that in the past, David Medical focused on cultivating a single product. With the development of the market, it gradually evolved to provide a solution. In recent years, based on infant incubators, David Medical has also developed more dedicated equipment to provide hospitals with more humanized solutions. Besides, the software of products is also very important. A good design can reduce the burden on nursing staff, while daily nursing can also reduce their workload through the Internet, informatization, and remote interaction. Medical equipment ultimately serves patients and people, so many improvements have been made in terms of services.
